On-Going Support

The AI landscape changes monthly, and results decay when nobody owns them. On-Going Support is subscription-based at $30 per employee per month: we keep your tools and configuration current, your usage policy compliant, vet every new vendor before it touches your data, and report against the metrics we set together. Month to month, cancel anytime.

What On-Going Support Covers

01
Tools & Configuration Kept Current

The tools on your roadmap change their features, terms, and settings monthly. We keep the setup and configuration current so nothing quietly stops paying off.

02
Policy Kept Compliant

California and federal AI rules are moving fast, and vendor terms change with them. Your usage policy and approved tool list are updated as they do, so compliance holds after day one.

03
Vendor Vetting Before You Sign

Someone finds a new AI tool and wants to try it. We read the terms, check where the data goes, and tell you whether it is safe before anyone signs up.

04
An Expert To Ask

When something doesn’t work, or a client asks a question about your AI use, you have a real expert to call instead of a support ticket.

05
Dashboards & Reporting

You see the impact of AI on productivity, customer satisfaction, and the bottom line, reported against the metrics we agreed on at kickoff.

06
Regular Progress Reviews

Scheduled check-ins to compare results against the roadmap, retire what is not earning its keep, and adjust the plan as the tools and your business change.

$30 Per Employee Per Month

Billed month to month and scoped to your headcount, so a 20-person team pays $600 a month. No term contract, no cancellation fee, no hourly billing. Support starts as soon as the AI Readiness Assessment is handed over, so the roadmap, the policy, and the baselines we built are exactly what we maintain and report against.

Questions, Answered

How is On-Going Support priced?

On-Going Support is $30 per employee per month, billed month to month. There is no term contract, no cancellation fee, and no hourly billing. A 20-person team pays $600 a month.

Do we need to do the assessment first?

In practice, yes. The AI Readiness Assessment produces the roadmap, the usage policy, and the baselines that On-Going Support maintains and reports against. Support starts as soon as the assessment is handed over.

What if we only have a few employees?

Small teams are the point. We work with teams from 5 to 200 employees, and the price scales with your headcount, so a 5-person office pays for 5 people.

Who owns the tools and accounts?

You do. We set up and manage tools under your accounts, so if you ever leave, everything stays with you.

How is this different from hiring an AI engineer?

A senior in-house AI hire runs well past $150,000 a year fully loaded, and one person cannot cover strategy, compliance, and engineering at once. You get the same expertise spread across a team, for a fraction of the cost, and you can scale it up or down as your headcount changes.

Can you handle custom builds too?

Yes. When off-the-shelf tools cannot do the job, our Custom Engineering Solutions work is scoped and quoted separately, and On-Going Support clients get first call on that capacity.

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Start With A Free 30-Minute Kickoff

Get a price range in two minutes, then a 30-minute kickoff over video or in person. We map where AI fits your workflows, agree on the metrics that matter, and follow up with a written proposal.

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