On-Going Support

AI tools and rules change every month. On-Going Support keeps your setup working: we re-vet vendors when their terms change, update your policy when the law does, onboard new hires, and answer the “can we use this?” questions. Month to month, cancel anytime.

Two Ways To Keep It Running

Essentials

Keep it working

  • Fixes when something we built breaks
  • Your own support portal for requests
  • Replies within 1 business day
Starting from $75
Per seat / month
Strategic Partner · Recommended

Keep it improving

  • Everything in Essentials
  • 60-minute co-working sessions per seat per month to support your team's general AI use
  • Quarterly review of new AI tools, ways to cut costs, and productivity ideas for your business
  • Complimentary membership for The Morning Prompt, our invite-only breakfast for OC business leaders
Starting from $125
Per seat / month

Need A Custom Support Plan?

Several locations, custom integrations, or a bigger team? Tell us what you run today and we’ll send a support plan built around it, with a quote.

Ongoing Support In Practice

Questions, Answered

Is there a long-term contract?

No. On-Going Support runs month to month, and you can cancel anytime. It works best after an assessment, so we start from a policy and baseline we know.

How fast do you answer questions?

Within one business day, and faster when a vendor change or incident needs a quick call.

Does support include building new automations?

Small adjustments and fixes, yes. New builds are scoped as separate Custom AI & ML Solutions projects, so you always know what you are paying for.

How is this different from our IT provider?

IT keeps devices and networks running. We focus on how your people use AI: which tools are safe, what the policy says, and whether the results are real. We work alongside your IT provider.