OpenAI Select Partner

AI That Transforms
Your Public Agency

SafeLab AI Engineering helps California public agencies use AI to clear staff reports, records requests, and resident questions faster, while protecting resident data and public trust.

Our team at SafeLab AI Engineering brings a decade of experience building enterprise-level systems, helping public agencies use AI for staff reports, records requests, and resident questions within California open government rules.

building productive AI systems
9years
annual savings generated for clients
$710k+
client retention rate
96%
to start seeing measurable results
14days

Custom AI Solutions
Driving Organizational Growth

Strategy

Review where resident data goes and the tools your departments use, creating an AI roadmap and a policy your council or board can adopt.

Train

Hands-on training for clerks, analysts, and front counter staff on approved tools, using your real staff reports and resident emails.

Close-up of a glass office facade, two windows tilted open in the grid

Build

Private AI models and integrations with your permitting, records, and 311 systems, built to fit how your departments work.

Support

Keeps your AI use working, compliant, and current as vendors and California public records and AI rules change.

Building AI into public service
with measurable results.

Resident-Data-Safe✦Faster Staff Reports✦Records-Aware AI✦Accessible By Design✦Built In Southern California✦Resident-Data-Safe✦Faster Staff Reports✦Records-Aware AI✦Accessible By Design✦Built In Southern California✦

Bold vision. Trusted execution. Real Value.

Public Agency Questions,
Clear Answers

Which public agencies do you work with?

California departments and agencies with 5 to 200 staff: city and county departments, special districts for water, sanitation, parks, fire, and transit, joint powers authorities, and school district business offices. Each has paperwork AI can take on and resident data that needs approved tools.

Are AI prompts and outputs public records?

They can be. The California Public Records Act covers any writing about the public’s business that an agency prepares, uses, or keeps, in any form. Your policy sets which tools staff use, where AI logs live, and how your retention schedule applies. Your counsel makes the final call.

Does the state’s AI executive order apply to us?

Not directly. Executive Order N-12-23, signed in September 2023, and the state GenAI guidelines that followed bind state agencies. Local agencies are not bound, but many borrow the same ideas: an approved tool list, staff training, and human review. Your policy can do the same.

Can staff use ChatGPT to answer resident emails?

Yes, with an approved business account and a person who reviews every reply before it goes out. Free consumer accounts can train on what you paste, and resident emails often hold addresses, case numbers, and personal details. A one-page rule tells staff what can go where.

Does the Brown Act limit how we use AI?

AI can draft agendas, staff reports, and minutes. It must not become a way for a majority of your council or board to discuss business outside a meeting, which the Brown Act bars through communications of any kind. We keep AI tools on the staff side and check this with your clerk.

How does the ADA web rule affect AI content?

The DOJ’s Title II rule requires WCAG 2.1 AA for agency websites and posted documents. After an April 2026 extension, entities of 50,000 or more people comply by April 26, 2027, and smaller entities and special districts by April 26, 2028. AI-drafted pages and PDFs count too.

Can you work within our procurement process?

Yes. After the kickoff we write a proposal with a clear scope and deliverables, shaped to the steps your agency uses, whether that is a purchase order, a request for proposals, or a staff report to your council or board.

Will AI replace our staff?

No. AI clears the drafting and lookup work: first drafts of staff reports, minutes, records searches, and routine replies. Staff keep the judgment calls, the public counter, and every decision that goes to residents or your governing body.

Do you work with public agencies outside Orange County?

Our team is based in Irvine and most clients are in Orange County and greater Southern California, where we can train your staff in person. Remote engagements work fine for the assessment and On-Going Support.

Where do we start?

It starts with a 30-minute kickoff meeting over video or in person, then a written proposal, then the on-site AI Strategy & Assessment: a tool and vendor review, a resident data and records review, a written AI usage policy, and a prioritized roadmap.

Make your next AI decision with other leaders’ lessons in hand.

Monthly AI insights & case studies, plus exclusive invites to our breakfast roundtable discussions with other forward-thinking business leaders.

Questions about AI at your agency? Send us a message and we’ll reply within one business day.