On-Going Support For Marketing Agencies

AI tools change every month, and so do client terms. On-Going Support keeps your agency current. We re-vet vendors when their terms change, update your policy as rules shift, onboard new hires, and answer “can we use this tool?” Month to month, cancel anytime.

Two Ways To Keep It Running

Essentials

Keep it working

  • Fixes when something we built breaks
  • Your own support portal for requests
  • Replies within 1 business day
Starting from $75
Per seat / month
Strategic Partner · Recommended

Keep it improving

  • Everything in Essentials
  • 60-minute co-working sessions per seat per month to support your team's general AI use
  • Quarterly review of new AI tools, ways to cut costs, and productivity ideas for your business
  • Complimentary membership for The Morning Prompt, our invite-only breakfast for OC business leaders
Starting from $125
Per seat / month

Need A Custom Support Plan?

Several locations, custom integrations, or a bigger team? Tell us what you run today and we’ll send a support plan built around it, with a quote.

Ongoing Support In Practice

Questions, Answered

What happens when a client changes its AI terms?

Send us the new language. We summarize what changed, update that client’s rules in your policy, and tell the account team what to do differently. Contract interpretation stays with your attorney.

Can we stop support after a busy season?

Yes. Support is month to month and you can cancel anytime. If you stop, your policy, tool list, and documentation stay with you.

Does support cover the custom tools you built for us?

It can. Support can include monitoring and updates for assistants and integrations we built, so they keep working as ad and analytics platforms change.

Who on our team should be the main contact?

Usually an operations lead or a partner. They send requests, and we keep account and creative leads informed through short written updates.