In about two weeks on site, we map how your departments already use AI, check where resident data and records go, and hand you a written policy and a roadmap your council or board can act on.
We sit with clerks, analysts, permit techs, and front counter staff to see where reports, records requests, and resident questions pile up.
Every AI tool in use, including features vendors quietly added to your permitting, agenda, and office software, checked for data terms and training use.
Where prompts and outputs are stored, how long they last, and how they line up with your records retention schedule and public records process.
A written AI usage policy and approved tool list in plain language, plus a prioritized roadmap with the first wins named by department.
Every assessment is scoped to your headcount, locations, and tools. Tell us how your business runs and we’ll send a scope and a quote.
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A practical guide to writing an AI usage policy your team will actually follow, with a plain-language starter template covering approved tools, data rules, and disclosure.
A sponsor, usually the city manager, general manager, or a department head, plus a few people from each team we observe. We also want a short conversation with your clerk, IT lead, and counsel so the policy fits how records and approvals already work.
No. We observe during normal hours, schedule interviews around counter shifts and inspections, and keep each session short. Field staff can talk with us before or after their routes.
Yes, and it is often the biggest finding. Agenda, permitting, and office software now ship with AI features. We check what each one does with your data and whether it should stay on.
That depends on your agency. Some adopt AI rules by resolution, others as an administrative policy. We write it so either path works and can draft a short staff report to go with it.